🇧🇼 Updated April 17, 2026

Customer Service Representative in Botswana

Detailed salary information for Customer Service Representative positions in Botswana, including pay in BWP and USD with national income comparison.

Annual Salary (per year)
53,120 BWP
Salary in USD / year
$3,861.56
National Percentile
Top 93%

About This Role

A Call Center Agent handles incoming and outgoing customer calls, providing assistance, resolving issues, and ensuring a positive customer experience over the phone.

Key Responsibilities

Role Requirements & Work Profile

Experience Required

2–12 years
Typical experience range for this role

Work Arrangement

Part-Time
27%
Temporary
24%
Full-Time
21%
Contract
18%
Intern
9%

Common Qualifications

PhD
21%
MBA
15%
B.Tech
12%
BA
12%
B.Com
9%
BCA
9%

Related Specializations

Professionals with the Customer Service Representative title in Botswana often specialize in these roles:

Common Benefits

Life and Disability Insurance
Stock Options or Equity Grants
Employee Recognition Programs
Health Insurance
Social and Recreational Activities
Childcare Assistance
Paid Time Off (PTO)
Relocation Assistance
Flexible Work Arrangements
Professional Development

Job Details

Job TitleCustomer Service Representative
Country🇧🇼 Botswana
CurrencyBWP
Annual Salary (per year)53,120 BWP
Annual Salary in USD (per year)$3,861.56
Income TierMiddle 40%

Income Distribution Comparison

How this salary compares to national income brackets

This Salary
53,120
Bottom 50% Avg
10,668
Middle 40% Avg
110,688
Top 10% Avg
844,585
Top 1% Avg
3,244,697
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