🇨🇳 Updated April 17, 2026

Customer Service Representative in China

Detailed salary information for Customer Service Representative positions in China, including pay in CNY and USD with national income comparison.

Annual Salary (per year)
136,100 CNY
Salary in USD / year
$18,822.98
National Percentile
Top 92%

About This Role

A Call Center Agent handles incoming and outgoing customer calls, providing assistance, resolving issues, and ensuring a positive customer experience over the phone.

Key Responsibilities

Role Requirements & Work Profile

Experience Required

2–11 years
Typical experience range for this role

Work Arrangement

Part-Time
34%
Intern
23%
Temporary
20%
Full-Time
17%
Contract
6%

Common Qualifications

BBA
23%
PhD
14%
M.Tech
14%
BA
14%
B.Com
11%
B.Tech
6%

Related Specializations

Professionals with the Customer Service Representative title in China often specialize in these roles:

Common Benefits

Legal Assistance
Bonuses and Incentive Programs
Wellness Programs
Employee Discounts
Retirement Plans
Flexible Spending Accounts (FSAs)
Relocation Assistance
Employee Recognition Programs
Financial Counseling

Job Details

Job TitleCustomer Service Representative
Country🇨🇳 China
CurrencyCNY
Annual Salary (per year)136,100 CNY
Annual Salary in USD (per year)$18,822.98
Income TierMiddle 40%

Income Distribution Comparison

How this salary compares to national income brackets

This Salary
136,100
Bottom 50% Avg
13,031
Middle 40% Avg
103,274
Top 10% Avg
417,140
Top 1% Avg
1,513,023
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