🇨🇴 Updated April 17, 2026

Customer Service Representative in Colombia

Detailed salary information for Customer Service Representative positions in Colombia, including pay in COP and USD with national income comparison.

Annual Salary (per year)
20,639,100 COP
Salary in USD / year
$5,342.79
National Percentile
Top 93%

About This Role

A Call Center Agent handles incoming and outgoing customer calls, providing assistance, resolving issues, and ensuring a positive customer experience over the phone.

Key Responsibilities

Role Requirements & Work Profile

Experience Required

2–11 years
Typical experience range for this role

Work Arrangement

Part-Time
31%
Contract
28%
Temporary
19%
Intern
19%
Full-Time
3%

Common Qualifications

MBA
16%
BA
16%
B.Tech
13%
BBA
13%
BCA
9%
M.Com
9%

Related Specializations

Professionals with the Customer Service Representative title in Colombia often specialize in these roles:

Common Benefits

Transportation Benefits
Professional Development
Bonuses and Incentive Programs
Profit-Sharing
Employee Discounts
Life and Disability Insurance
Stock Options or Equity Grants
Employee Recognition Programs
Health Insurance
Social and Recreational Activities

Job Details

Job TitleCustomer Service Representative
Country🇨🇴 Colombia
CurrencyCOP
Annual Salary (per year)20,639,100 COP
Annual Salary in USD (per year)$5,342.79
Income TierMiddle 40%

Income Distribution Comparison

How this salary compares to national income brackets

This Salary
20,639,100
Bottom 50% Avg
2,499,187
Middle 40% Avg
31,483,832
Top 10% Avg
225,611,540
Top 1% Avg
845,111,086
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