🇨🇷 Updated April 18, 2026

Customer Service Representative in Costa Rica

Detailed salary information for Customer Service Representative positions in Costa Rica, including pay in CRC and USD with national income comparison.

Annual Salary (per year)

10,450,100 CRC

Salary in USD / year

$20,860.83

National Percentile

Top 93%

About This Role

A Live Chat Support Agent provides customer support through live chat channels, addressing inquiries, troubleshooting issues, and offering timely solutions.

Key Responsibilities

Offer real-time customer support through live chat or messaging platforms.
Respond to customer inquiries promptly and accurately.
Multitask and manage chat queues.

Role Requirements & Work Profile

Experience Required

3–11 years

Typical experience range for this role

Work Arrangement

Temporary

29%

Contract

25%

Part-Time

21%

Intern

14%

Full-Time

11%

Common Qualifications

BBA

18%

MCA

14%

B.Tech

14%

MBA

11%

BA

11%

M.Tech

11%

Related Specializations

Professionals with the Customer Service Representative title in Costa Rica often specialize in these roles:

Call Center Agent Live Chat Support Agent

Common Benefits

Childcare Assistance

Paid Time Off (PTO)

Relocation Assistance

Flexible Work Arrangements

Professional Development

Transportation Benefits

Bonuses and Incentive Programs

Profit-Sharing

Employee Discounts

Job Details

Job TitleCustomer Service Representative

CategoryCustomer Service and Call Center

Country🇨🇷 Costa Rica

CurrencyCRC

Annual Salary (per year)10,450,100 CRC

Annual Salary in USD (per year)$20,860.83

Income TierMiddle 40%

Income Distribution Comparison

How this salary compares to national income brackets

This Salary

10,450,100

Bottom 50% Avg

997,486

Middle 40% Avg

11,499,590

Top 10% Avg

55,341,619

Top 1% Avg

201,882,539

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Customer Service Manager

38,760,100 CRC