🇩🇴 Updated April 18, 2026

Customer Service Manager in Dominican Republic

Detailed salary information for Customer Service Manager positions in Dominican Republic, including pay in DOP and USD with national income comparison.

Annual Salary (per year)
307,400 DOP
Salary in USD / year
$5,185.94
National Percentile
Top 22%

About This Role

Customer Support Managers oversee a team of customer support representatives. They set performance goals, resolve complex customer issues, and develop strategies to improve customer satisfaction and the efficiency of support operations.

Key Responsibilities

Role Requirements & Work Profile

Experience Required

3–12 years
Typical experience range for this role

Work Arrangement

Contract
27%
Temporary
23%
Intern
18%
Full-Time
17%
Part-Time
15%

Common Qualifications

MCA
18%
M.Com
13%
B.Com
13%
MBA
12%
B.Tech
10%
BA
10%

Related Specializations

Professionals with the Customer Service Manager title in Dominican Republic often specialize in these roles:

Common Benefits

Casual Dress Code
Social and Recreational Activities
Employee Referral Programs
Health and Wellness Facilities
Life and Disability Insurance
Employee Assistance Programs (EAP)
Tuition Reimbursement
Profit-Sharing
Transportation Benefits
Parental Leave

Job Details

Job TitleCustomer Service Manager
Country🇩🇴 Dominican Republic
CurrencyDOP
Annual Salary (per year)307,400 DOP
Annual Salary in USD (per year)$5,185.94
Income TierMiddle 40%

Income Distribution Comparison

How this salary compares to national income brackets

This Salary
307,400
Bottom 50% Avg
102,619
Middle 40% Avg
980,774
Top 10% Avg
3,994,950
Top 1% Avg
15,076,504
Type at least 2 characters to search across countries and job titles