🇪🇹 Updated April 17, 2026

Customer Service Representative in Ethiopia

Detailed salary information for Customer Service Representative positions in Ethiopia, including pay in ETB and USD with national income comparison.

Annual Salary (per year)
37,380 ETB
Salary in USD / year
$657.06
National Percentile
Top 94%

About This Role

A Call Center Agent handles incoming and outgoing customer calls, providing assistance, resolving issues, and ensuring a positive customer experience over the phone.

Key Responsibilities

Role Requirements & Work Profile

Experience Required

2–11 years
Typical experience range for this role

Work Arrangement

Temporary
25%
Intern
25%
Contract
22%
Part-Time
22%
Full-Time
6%

Common Qualifications

BCA
19%
BA
16%
BBA
13%
M.Com
9%
M.Tech
9%
B.Tech
9%

Related Specializations

Professionals with the Customer Service Representative title in Ethiopia often specialize in these roles:

Common Benefits

Health Insurance
Retirement Plans
Paid Time Off (PTO)
Flexible Work Arrangements
Employee Assistance Programs (EAP)
Casual Dress Code
Social and Recreational Activities
Employee Referral Programs
Health and Wellness Facilities
Life and Disability Insurance

Job Details

Job TitleCustomer Service Representative
Country🇪🇹 Ethiopia
CurrencyETB
Annual Salary (per year)37,380 ETB
Annual Salary in USD (per year)$657.06
Income TierBottom 50%

Income Distribution Comparison

How this salary compares to national income brackets

This Salary
37,380
Bottom 50% Avg
34,146
Middle 40% Avg
206,565
Top 10% Avg
792,797
Top 1% Avg
2,048,603
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