🇬🇭 Updated April 17, 2026

Customer Service Representative in Ghana

Detailed salary information for Customer Service Representative positions in Ghana, including pay in GHS and USD with national income comparison.

Annual Salary (per year)

21,380 GHS

Salary in USD / year

$1,614.2

National Percentile

Top 93%

About This Role

A Live Chat Support Agent provides customer support through live chat channels, addressing inquiries, troubleshooting issues, and offering timely solutions.

Key Responsibilities

Offer real-time customer support through live chat or messaging platforms.
Respond to customer inquiries promptly and accurately.
Multitask and manage chat queues.

Role Requirements & Work Profile

Experience Required

2–11 years

Typical experience range for this role

Work Arrangement

Temporary

24%

Intern

24%

Contract

21%

Full-Time

15%

Part-Time

15%

Common Qualifications

MCA

18%

M.Com

15%

BA

12%

BCA

12%

B.Com

12%

M.Tech

9%

Related Specializations

Professionals with the Customer Service Representative title in Ghana often specialize in these roles:

Call Center Agent Live Chat Support Agent

Common Benefits

Employee Referral Programs

Financial Counseling

Health and Wellness Facilities

Casual Dress Code

Flexible Spending Accounts (FSAs)

Relocation Assistance

Legal Assistance

Employee Recognition Programs

Job Details

Job TitleCustomer Service Representative

CategoryCustomer Service and Call Center

Country🇬🇭 Ghana

CurrencyGHS

Annual Salary (per year)21,380 GHS

Annual Salary in USD (per year)$1,614.2

Income TierMiddle 40%

Income Distribution Comparison

How this salary compares to national income brackets

This Salary

21,380

Bottom 50% Avg

6,594

Middle 40% Avg

52,243

Top 10% Avg

262,811

Top 1% Avg

818,484

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Client Relations Manager

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Customer Experience Manager

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Client Relationship Manager

80,520 GHS

Customer Relations Manager

79,260 GHS