🇭🇰 Updated April 18, 2026

Customer Service Representative in Hong Kong

Detailed salary information for Customer Service Representative positions in Hong Kong, including pay in HKD and USD with national income comparison.

Annual Salary (per year)

152,300 HKD

Salary in USD / year

$19,461.93

National Percentile

Top 93%

About This Role

A Live Chat Support Agent provides customer support through live chat channels, addressing inquiries, troubleshooting issues, and offering timely solutions.

Key Responsibilities

Offer real-time customer support through live chat or messaging platforms.
Respond to customer inquiries promptly and accurately.
Multitask and manage chat queues.

Role Requirements & Work Profile

Experience Required

2–11 years

Typical experience range for this role

Work Arrangement

Full-Time

37%

Contract

30%

Temporary

13%

Part-Time

10%

Intern

10%

Common Qualifications

B.Com

17%

B.Tech

17%

M.Com

13%

MCA

13%

PhD

10%

BCA

10%

Related Specializations

Professionals with the Customer Service Representative title in Hong Kong often specialize in these roles:

Call Center Agent Live Chat Support Agent

Common Benefits

Employee Referral Programs

Financial Counseling

Health and Wellness Facilities

Casual Dress Code

Flexible Spending Accounts (FSAs)

Transportation Benefits

Professional Development

Bonuses and Incentive Programs

Profit-Sharing

Employee Discounts

Job Details

Job TitleCustomer Service Representative

CategoryCustomer Service and Call Center

Country🇭🇰 Hong Kong

CurrencyHKD

Annual Salary (per year)152,300 HKD

Annual Salary in USD (per year)$19,461.93

Income TierMiddle 40%

Income Distribution Comparison

How this salary compares to national income brackets

This Salary

152,300

Bottom 50% Avg

68,989

Middle 40% Avg

482,674

Top 10% Avg

2,432,895

Top 1% Avg

9,010,996

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