🇯🇲 Updated April 17, 2026

Customer Service Representative in Jamaica

Detailed salary information for Customer Service Representative positions in Jamaica, including pay in JMD and USD with national income comparison.

Annual Salary (per year)
440,200 JMD
Salary in USD / year
$2,861.99
National Percentile
Top 93%

About This Role

A Call Center Agent handles incoming and outgoing customer calls, providing assistance, resolving issues, and ensuring a positive customer experience over the phone.

Key Responsibilities

Role Requirements & Work Profile

Experience Required

3–12 years
Typical experience range for this role

Work Arrangement

Temporary
36%
Part-Time
18%
Full-Time
18%
Intern
15%
Contract
12%

Common Qualifications

M.Com
15%
M.Tech
15%
B.Com
12%
PhD
12%
BCA
12%
B.Tech
9%

Related Specializations

Professionals with the Customer Service Representative title in Jamaica often specialize in these roles:

Common Benefits

Life and Disability Insurance
Stock Options or Equity Grants
Employee Recognition Programs
Health Insurance
Social and Recreational Activities
Transportation Benefits
Professional Development
Bonuses and Incentive Programs
Profit-Sharing
Employee Discounts

Job Details

Job TitleCustomer Service Representative
Country🇯🇲 Jamaica
CurrencyJMD
Annual Salary (per year)440,200 JMD
Annual Salary in USD (per year)$2,861.99
Income TierMiddle 40%

Income Distribution Comparison

How this salary compares to national income brackets

This Salary
440,200
Bottom 50% Avg
136,532
Middle 40% Avg
1,269,031
Top 10% Avg
7,004,171
Top 1% Avg
29,524,493
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