🇯🇲 Updated April 18, 2026

Customer Success Manager in Jamaica

Detailed salary information for Customer Success Manager positions in Jamaica, including pay in JMD and USD with national income comparison.

Annual Salary (per year)

1,537,500 JMD

Salary in USD / year

$9,996.15

National Percentile

Top 24%

About This Role

A Customer Support Specialist assists customers with inquiries or issues related to a companys products or services. They provide solutions and maintain customer satisfaction.

Key Responsibilities

Provide responsive and effective customer support, addressing inquiries and resolving issues.
Escalate and track customer cases as needed.
Document customer interactions and feedback.

Role Requirements & Work Profile

Experience Required

3–11 years

Typical experience range for this role

Work Arrangement

Temporary

23%

Intern

23%

Part-Time

22%

Full-Time

17%

Contract

14%

Common Qualifications

MBA

16%

BA

12%

B.Com

12%

M.Com

10%

B.Tech

10%

M.Tech

10%

Related Specializations

Professionals with the Customer Success Manager title in Jamaica often specialize in these roles:

Customer Support Specialist Account Manager Onboarding Specialist

Common Benefits

Transportation Benefits

Professional Development

Bonuses and Incentive Programs

Profit-Sharing

Employee Discounts

Employee Assistance Programs (EAP)

Tuition Reimbursement

Parental Leave

Job Details

Job TitleCustomer Success Manager

CategoryCustomer Service and Call Center

Country🇯🇲 Jamaica

CurrencyJMD

Annual Salary (per year)1,537,500 JMD

Annual Salary in USD (per year)$9,996.15

Income TierMiddle 40%

Income Distribution Comparison

How this salary compares to national income brackets

This Salary

1,537,500

Bottom 50% Avg

136,532

Middle 40% Avg

1,269,031

Top 10% Avg

7,004,171

Top 1% Avg

29,524,493

Related Jobs in Customer Service and Call Center

Customer Service Country Manager

1,858,200 JMD

Client Relations Manager

1,645,600 JMD

Customer Service Manager

1,645,600 JMD

Customer Relations Manager

1,621,400 JMD

Client Relationship Manager

1,594,500 JMD