🇲🇾 Updated April 17, 2026

Customer Service Representative in Malaysia

Detailed salary information for Customer Service Representative positions in Malaysia, including pay in MYR and USD with national income comparison.

Annual Salary (per year)
31,660 MYR
Salary in USD / year
$6,670.18
National Percentile
Top 91%

About This Role

A Call Center Agent handles incoming and outgoing customer calls, providing assistance, resolving issues, and ensuring a positive customer experience over the phone.

Key Responsibilities

Role Requirements & Work Profile

Experience Required

3–12 years
Typical experience range for this role

Work Arrangement

Intern
28%
Contract
22%
Part-Time
19%
Full-Time
19%
Temporary
13%

Common Qualifications

MCA
22%
BBA
19%
M.Com
16%
MBA
9%
M.Tech
9%
PhD
6%

Related Specializations

Professionals with the Customer Service Representative title in Malaysia often specialize in these roles:

Common Benefits

Casual Dress Code
Social and Recreational Activities
Employee Referral Programs
Health and Wellness Facilities
Life and Disability Insurance
Legal Assistance
Bonuses and Incentive Programs
Wellness Programs
Employee Discounts
Retirement Plans

Job Details

Job TitleCustomer Service Representative
Country🇲🇾 Malaysia
CurrencyMYR
Annual Salary (per year)31,660 MYR
Annual Salary in USD (per year)$6,670.18
Income TierMiddle 40%

Income Distribution Comparison

How this salary compares to national income brackets

This Salary
31,660
Bottom 50% Avg
12,412
Middle 40% Avg
71,110
Top 10% Avg
234,820
Top 1% Avg
835,492
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