πŸ‡ΏπŸ‡¦ Updated April 18, 2026

Customer Service Representative in South Africa

Detailed salary information for Customer Service Representative positions in South Africa, including pay in ZAR and USD with national income comparison.

Annual Salary (per year)
142,300 ZAR
Salary in USD / year
$7,508.55
National Percentile
Top 93%

About This Role

A Call Center Agent handles incoming and outgoing customer calls, providing assistance, resolving issues, and ensuring a positive customer experience over the phone.

Key Responsibilities

Role Requirements & Work Profile

Experience Required

2–11 years
Typical experience range for this role

Work Arrangement

Contract
27%
Part-Time
23%
Intern
23%
Full-Time
15%
Temporary
12%

Common Qualifications

MBA
15%
BBA
15%
BCA
12%
BA
12%
M.Com
12%
MCA
8%

Related Specializations

Professionals with the Customer Service Representative title in South Africa often specialize in these roles:

Common Benefits

Legal Assistance
Bonuses and Incentive Programs
Wellness Programs
Employee Discounts
Retirement Plans
Casual Dress Code
Social and Recreational Activities
Employee Referral Programs
Health and Wellness Facilities
Life and Disability Insurance

Job Details

Job TitleCustomer Service Representative
CountryπŸ‡ΏπŸ‡¦ South Africa
CurrencyZAR
Annual Salary (per year)142,300 ZAR
Annual Salary in USD (per year)$7,508.55
Income TierMiddle 40%

Income Distribution Comparison

How this salary compares to national income brackets

This Salary
142,300
Bottom 50% Avg
7,713
Middle 40% Avg
102,537
Top 10% Avg
968,415
Top 1% Avg
3,191,337
Type at least 2 characters to search across countries and job titles