🇺🇬 Updated April 17, 2026

Customer Service Representative in Uganda

Detailed salary information for Customer Service Representative positions in Uganda, including pay in UGX and USD with national income comparison.

Annual Salary (per year)

11,998,600 UGX

Salary in USD / year

$3,089.55

National Percentile

Top 92%

About This Role

A Live Chat Support Agent provides customer support through live chat channels, addressing inquiries, troubleshooting issues, and offering timely solutions.

Key Responsibilities

Offer real-time customer support through live chat or messaging platforms.
Respond to customer inquiries promptly and accurately.
Multitask and manage chat queues.

Role Requirements & Work Profile

Experience Required

2–12 years

Typical experience range for this role

Work Arrangement

Intern

33%

Full-Time

23%

Contract

23%

Part-Time

10%

Temporary

10%

Common Qualifications

M.Com

23%

BBA

13%

B.Com

13%

MCA

10%

B.Tech

10%

BA

10%

Related Specializations

Professionals with the Customer Service Representative title in Uganda often specialize in these roles:

Live Chat Support Agent Call Center Agent

Common Benefits

Transportation Benefits

Professional Development

Bonuses and Incentive Programs

Profit-Sharing

Employee Discounts

Employee Assistance Programs (EAP)

Tuition Reimbursement

Parental Leave

Job Details

Job TitleCustomer Service Representative

CategoryCustomer Service and Call Center

Country🇺🇬 Uganda

CurrencyUGX

Annual Salary (per year)11,998,600 UGX

Annual Salary in USD (per year)$3,089.55

Income TierMiddle 40%

Income Distribution Comparison

How this salary compares to national income brackets

This Salary

11,998,600

Bottom 50% Avg

1,020,180

Middle 40% Avg

7,229,556

Top 10% Avg

44,152,584

Top 1% Avg

178,229,894

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Client Relations Manager

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