Explore comprehensive salary data, career paths, and job opportunities in the customer service and call center sector across Sri Lanka based on real-time market data.
| Job Title | Salary / year (LKR) | Salary / year (USD) | National Tier |
|---|---|---|---|
| Customer Service Country Manager | 1,632,100 LKR | $5,439.58 | Middle 40% |
| Client Relationship Manager | 1,570,900 LKR | $5,235.61 | Middle 40% |
| Customer Service Manager | 1,560,800 LKR | $5,201.95 | Middle 40% |
| Customer Experience Manager | 1,537,500 LKR | $5,124.29 | Middle 40% |
| Customer Service Manager | 1,500,800 LKR | $5,001.97 | Middle 40% |
| Client Relations Manager | 1,450,700 LKR | $4,835 | Middle 40% |
| Customer Success Manager | 1,450,700 LKR | $4,835 | Middle 40% |
| Regional Account Manager | 1,450,700 LKR | $4,835 | Middle 40% |
| Customer Relations Manager | 1,440,700 LKR | $4,801.67 | Middle 40% |
| Call Center Manager | 1,428,800 LKR | $4,762.01 | Middle 40% |
| Service Delivery Manager | 1,428,800 LKR | $4,762.01 | Middle 40% |
| Client Relationship Executive | 1,405,700 LKR | $4,685.02 | Middle 40% |
| Call Center Manager | 1,391,600 LKR | $4,638.02 | Middle 40% |
| Internet Banking Supervisor | 1,369,700 LKR | $4,565.03 | Middle 40% |
| Operations Support Manager | 1,212,800 LKR | $4,042.11 | Middle 40% |
| Customer Service Executive | 1,038,700 LKR | $3,461.85 | Middle 40% |
| Customer Service Team Leader | 978,900 LKR | $3,262.55 | Middle 40% |
| Customer Problem Manager | 965,800 LKR | $3,218.89 | Middle 40% |
| Customer Experience Specialist | 946,000 LKR | $3,152.9 | Middle 40% |
| Customer Solutions Representative | 931,700 LKR | $3,105.24 | Middle 40% |
| Client Strategy Specialist | 927,000 LKR | $3,089.57 | Middle 40% |
| Customer Success Specialist | 927,000 LKR | $3,089.57 | Middle 40% |
| Customer Insights Analyst | 909,300 LKR | $3,030.58 | Middle 40% |
| Customer Relations Specialist | 906,500 LKR | $3,021.25 | Middle 40% |
| Client Service Analyst | 906,000 LKR | $3,019.58 | Middle 40% |
| Customer Service Advisor | 894,500 LKR | $2,981.25 | Middle 40% |
| Workforce Manager | 874,500 LKR | $2,914.6 | Middle 40% |
| Customer Fulfillment Specialist | 864,900 LKR | $2,882.6 | Middle 40% |
| Lead Administrator | 858,400 LKR | $2,860.94 | Middle 40% |
| Real Time Analyst | 838,100 LKR | $2,793.28 | Middle 40% |
| Call Center Quality Analyst | 836,800 LKR | $2,788.95 | Middle 40% |
| Customer Service Trainer | 810,400 LKR | $2,700.96 | Middle 40% |
| Client Engagement Specialest | 810,200 LKR | $2,700.29 | Middle 40% |
| Call Center Duty Manager | 751,700 LKR | $2,505.32 | Middle 40% |
| Dispute Resolution Specialist | 747,400 LKR | $2,490.99 | Middle 40% |
| Call Center Team Leader | 728,500 LKR | $2,428 | Middle 40% |
| Customer Service Working Supervisor | 714,600 LKR | $2,381.67 | Middle 40% |
| Call Center Scheduling Manager | 710,500 LKR | $2,368 | Middle 40% |
| Contracts Specialist | 681,500 LKR | $2,271.35 | Middle 40% |
| Business Support Specialist | 675,200 LKR | $2,250.35 | Middle 40% |
| Service Administrator | 664,500 LKR | $2,214.69 | Middle 40% |
| Customer Service Supervisor | 660,500 LKR | $2,201.36 | Middle 40% |
| Client Executive | 605,700 LKR | $2,018.72 | Middle 40% |
| Call Center Supervisor | 603,400 LKR | $2,011.05 | Middle 40% |
| Call Center Advisor | 559,000 LKR | $1,863.07 | Middle 40% |
| Vendor Administration Specialist | 539,700 LKR | $1,798.75 | Middle 40% |
| Customer Experience Analyst | 529,600 LKR | $1,765.09 | Middle 40% |
| Account Representative | 518,900 LKR | $1,729.43 | Middle 40% |
| Customer Service Administration | 502,200 LKR | $1,673.77 | Middle 40% |
| Account Service Representative | 491,000 LKR | $1,636.44 | Middle 40% |
| Call Center Scheduler | 489,600 LKR | $1,631.77 | Middle 40% |
| Customer Service Coordinator | 489,600 LKR | $1,631.77 | Middle 40% |
| Logistics Coordinator | 485,300 LKR | $1,617.44 | Middle 40% |
| Customer Center Supervisor | 483,400 LKR | $1,611.11 | Middle 40% |
| Inbound Call Center Representative | 436,200 LKR | $1,453.8 | Middle 40% |
| Customer Care Officer | 433,800 LKR | $1,445.8 | Middle 40% |
| Customer Service Representative | 433,800 LKR | $1,445.8 | Middle 40% |
| Client Service Representative | 431,100 LKR | $1,436.8 | Middle 40% |
| Customer Service Associate | 431,100 LKR | $1,436.8 | Middle 40% |
| Customer Care Representative | 430,000 LKR | $1,433.13 | Middle 40% |
| Call Center Representative | 428,400 LKR | $1,427.8 | Middle 40% |
| Field Service Representative | 426,700 LKR | $1,422.14 | Middle 40% |
| Customer Support Agent | 419,400 LKR | $1,397.81 | Middle 40% |
| Inbound Sales Representative | 417,200 LKR | $1,390.47 | Middle 40% |
| Call Center Representative | 417,100 LKR | $1,390.14 | Middle 40% |
| Customer Sales Support | 417,100 LKR | $1,390.14 | Middle 40% |
| Customer Service Specialist | 414,000 LKR | $1,379.81 | Middle 40% |
| Customer Service Officer | 411,400 LKR | $1,371.14 | Middle 40% |
| Customer Service Agent | 404,600 LKR | $1,348.48 | Middle 40% |
| Client Liaison Officer | 399,900 LKR | $1,332.82 | Middle 40% |
| Customer Sales Representative | 399,900 LKR | $1,332.82 | Middle 40% |
| Customer Service Sales Support | 394,300 LKR | $1,314.15 | Middle 40% |
| Service Writer | 367,900 LKR | $1,226.16 | Middle 40% |
| Guest Relations Officer | 341,400 LKR | $1,137.84 | Bottom 50% |
| Guest Service Agent | 322,600 LKR | $1,075.18 | Bottom 50% |
| Telephone Operator | 308,900 LKR | $1,029.52 | Bottom 50% |
| Sourcing Assistant | 294,700 LKR | $982.2 | Bottom 50% |