🇰🇪 Market Updated March 2, 2026

Customer Service and Call Center Salaries in Kenya

Explore comprehensive salary data, career paths, and job opportunities in the customer service and call center sector across Kenya based on real-time market data.

Avg Category Salary / year
1,259,491 KES
Highest Salary / year
2,844,200 KES
Entry Level / year
480,600 KES

Job Roles & Compensation

Job TitleSalary / year (KES)Salary / year (USD)National Tier
Customer Service Country Manager 2,844,200 KES $21,637.36 Top 10%
Customer Service Manager 2,508,300 KES $19,081.99 Top 10%
Client Relations Manager 2,471,700 KES $18,803.56 Top 10%
Client Relationship Manager 2,460,900 KES $18,721.39 Top 10%
Customer Experience Manager 2,423,000 KES $18,433.07 Top 10%
Customer Service Manager 2,411,500 KES $18,345.58 Top 10%
Customer Relations Manager 2,401,300 KES $18,267.98 Top 10%
Customer Success Manager 2,362,300 KES $17,971.29 Top 10%
Service Delivery Manager 2,304,300 KES $17,530.05 Top 10%
Call Center Manager 2,290,300 KES $17,423.55 Top 10%
Regional Account Manager 2,281,800 KES $17,358.88 Top 10%
Client Relationship Executive 2,221,600 KES $16,900.91 Top 10%
Call Center Manager 2,197,700 KES $16,719.09 Top 10%
Internet Banking Supervisor 2,184,900 KES $16,621.71 Top 10%
Operations Support Manager 2,086,500 KES $15,873.13 Top 10%
Customer Service Executive 1,583,700 KES $12,048.06 Top 10%
Customer Service Team Leader 1,537,500 KES $11,696.59 Top 10%
Customer Service Advisor 1,524,300 KES $11,596.17 Top 10%
Customer Solutions Representative 1,500,800 KES $11,417.4 Top 10%
Client Strategy Specialist 1,487,200 KES $11,313.93 Top 10%
Customer Success Specialist 1,476,700 KES $11,234.05 Top 10%
Lead Administrator 1,476,700 KES $11,234.05 Top 10%
Workforce Manager 1,464,200 KES $11,138.96 Top 10%
Customer Experience Specialist 1,450,700 KES $11,036.26 Top 10%
Customer Problem Manager 1,450,700 KES $11,036.26 Top 10%
Client Service Analyst 1,440,700 KES $10,960.18 Top 10%
Customer Insights Analyst 1,428,800 KES $10,869.65 Top 10%
Customer Relations Specialist 1,428,800 KES $10,869.65 Top 10%
Real Time Analyst 1,369,700 KES $10,420.05 Middle 40%
Customer Fulfillment Specialist 1,345,400 KES $10,235.18 Middle 40%
Call Center Quality Analyst 1,320,500 KES $10,045.76 Middle 40%
Customer Service Trainer 1,273,300 KES $9,686.68 Middle 40%
Client Engagement Specialest 1,259,300 KES $9,580.17 Middle 40%
Call Center Duty Manager 1,249,900 KES $9,508.66 Middle 40%
Dispute Resolution Specialist 1,235,600 KES $9,399.88 Middle 40%
Business Support Specialist 1,198,300 KES $9,116.11 Middle 40%
Call Center Team Leader 1,191,100 KES $9,061.34 Middle 40%
Contracts Specialist 1,159,000 KES $8,817.14 Middle 40%
Call Center Scheduling Manager 1,149,200 KES $8,742.58 Middle 40%
Customer Service Working Supervisor 1,141,000 KES $8,680.2 Middle 40%
Customer Service Supervisor 1,053,900 KES $8,017.59 Middle 40%
Service Administrator 1,047,900 KES $7,971.94 Middle 40%
Client Executive 949,600 KES $7,224.12 Middle 40%
Call Center Supervisor 939,000 KES $7,143.48 Middle 40%
Call Center Advisor 929,700 KES $7,072.73 Middle 40%
Customer Experience Analyst 896,700 KES $6,821.68 Middle 40%
Vendor Administration Specialist 877,300 KES $6,674.09 Middle 40%
Account Representative 854,300 KES $6,499.12 Middle 40%
Customer Service Administration 852,600 KES $6,486.19 Middle 40%
Customer Service Coordinator 844,100 KES $6,421.52 Middle 40%
Account Service Representative 830,500 KES $6,318.06 Middle 40%
Customer Center Supervisor 817,800 KES $6,221.45 Middle 40%
Call Center Scheduler 785,400 KES $5,974.96 Middle 40%
Field Service Representative 745,000 KES $5,667.62 Middle 40%
Logistics Coordinator 743,300 KES $5,654.68 Middle 40%
Client Service Representative 713,900 KES $5,431.02 Middle 40%
Customer Care Officer 710,500 KES $5,405.16 Middle 40%
Call Center Representative 707,600 KES $5,383.1 Middle 40%
Customer Sales Support 707,600 KES $5,383.1 Middle 40%
Inbound Call Center Representative 701,400 KES $5,335.93 Middle 40%
Customer Service Associate 699,700 KES $5,323 Middle 40%
Customer Service Agent 695,400 KES $5,290.28 Middle 40%
Client Liaison Officer 683,800 KES $5,202.04 Middle 40%
Customer Support Agent 680,100 KES $5,173.89 Middle 40%
Customer Service Representative 677,100 KES $5,151.07 Middle 40%
Customer Sales Representative 674,100 KES $5,128.24 Middle 40%
Call Center Representative 670,600 KES $5,101.62 Middle 40%
Customer Service Specialist 658,300 KES $5,008.04 Middle 40%
Inbound Sales Representative 656,800 KES $4,996.63 Middle 40%
Customer Care Representative 653,200 KES $4,969.24 Middle 40%
Customer Service Officer 650,800 KES $4,950.99 Middle 40%
Customer Service Sales Support 623,700 KES $4,744.82 Middle 40%
Service Writer 575,100 KES $4,375.1 Middle 40%
Guest Relations Officer 552,400 KES $4,202.4 Middle 40%
Guest Service Agent 537,300 KES $4,087.53 Middle 40%
Telephone Operator 510,300 KES $3,882.13 Middle 40%
Sourcing Assistant 480,600 KES $3,656.18 Middle 40%

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