Explore comprehensive salary data, career paths, and job opportunities in the customer service and call center sector across Zambia based on real-time market data.
| Job Title | Salary / year (ZMW) | Salary / year (USD) | National Tier |
|---|---|---|---|
| Customer Service Country Manager | 103,140 ZMW | $4,102.89 | Middle 40% |
| Customer Service Manager | 101,920 ZMW | $4,054.36 | Middle 40% |
| Client Relations Manager | 98,120 ZMW | $3,903.2 | Middle 40% |
| Customer Service Manager | 97,300 ZMW | $3,870.58 | Middle 40% |
| Client Relationship Manager | 97,260 ZMW | $3,868.99 | Middle 40% |
| Customer Experience Manager | 95,620 ZMW | $3,803.75 | Middle 40% |
| Customer Relations Manager | 95,600 ZMW | $3,802.95 | Middle 40% |
| Regional Account Manager | 93,220 ZMW | $3,708.28 | Middle 40% |
| Call Center Manager | 92,240 ZMW | $3,669.29 | Middle 40% |
| Service Delivery Manager | 92,240 ZMW | $3,669.29 | Middle 40% |
| Call Center Manager | 91,380 ZMW | $3,635.08 | Middle 40% |
| Customer Success Manager | 91,380 ZMW | $3,635.08 | Middle 40% |
| Client Relationship Executive | 86,520 ZMW | $3,441.75 | Middle 40% |
| Internet Banking Supervisor | 83,300 ZMW | $3,313.66 | Middle 40% |
| Operations Support Manager | 78,160 ZMW | $3,109.19 | Middle 40% |
| Customer Service Executive | 66,000 ZMW | $2,625.47 | Middle 40% |
| Customer Solutions Representative | 63,380 ZMW | $2,521.25 | Middle 40% |
| Customer Experience Specialist | 62,460 ZMW | $2,484.65 | Middle 40% |
| Customer Service Team Leader | 60,840 ZMW | $2,420.2 | Middle 40% |
| Customer Success Specialist | 60,480 ZMW | $2,405.88 | Middle 40% |
| Client Service Analyst | 59,380 ZMW | $2,362.13 | Middle 40% |
| Customer Service Advisor | 59,380 ZMW | $2,362.13 | Middle 40% |
| Workforce Manager | 58,280 ZMW | $2,318.37 | Middle 40% |
| Customer Insights Analyst | 57,440 ZMW | $2,284.95 | Middle 40% |
| Customer Problem Manager | 57,080 ZMW | $2,270.63 | Middle 40% |
| Customer Relations Specialist | 56,100 ZMW | $2,231.65 | Middle 40% |
| Real Time Analyst | 55,140 ZMW | $2,193.46 | Middle 40% |
| Client Strategy Specialist | 55,020 ZMW | $2,188.69 | Middle 40% |
| Lead Administrator | 55,020 ZMW | $2,188.69 | Middle 40% |
| Call Center Quality Analyst | 54,700 ZMW | $2,175.96 | Middle 40% |
| Customer Fulfillment Specialist | 52,300 ZMW | $2,080.48 | Middle 40% |
| Client Engagement Specialest | 50,340 ZMW | $2,002.52 | Middle 40% |
| Call Center Scheduling Manager | 48,140 ZMW | $1,915 | Middle 40% |
| Call Center Duty Manager | 47,540 ZMW | $1,891.13 | Middle 40% |
| Contracts Specialist | 46,720 ZMW | $1,858.51 | Middle 40% |
| Customer Service Trainer | 46,040 ZMW | $1,831.46 | Middle 40% |
| Dispute Resolution Specialist | 45,260 ZMW | $1,800.43 | Middle 40% |
| Call Center Team Leader | 44,780 ZMW | $1,781.34 | Middle 40% |
| Business Support Specialist | 44,540 ZMW | $1,771.79 | Middle 40% |
| Customer Service Supervisor | 44,140 ZMW | $1,755.88 | Middle 40% |
| Customer Service Working Supervisor | 43,760 ZMW | $1,740.77 | Middle 40% |
| Service Administrator | 43,480 ZMW | $1,729.63 | Middle 40% |
| Client Executive | 40,560 ZMW | $1,613.47 | Middle 40% |
| Call Center Supervisor | 37,380 ZMW | $1,486.97 | Middle 40% |
| Customer Experience Analyst | 34,540 ZMW | $1,374 | Middle 40% |
| Vendor Administration Specialist | 34,380 ZMW | $1,367.63 | Middle 40% |
| Call Center Advisor | 34,280 ZMW | $1,363.65 | Middle 40% |
| Customer Service Coordinator | 33,960 ZMW | $1,350.92 | Middle 40% |
| Customer Service Administration | 33,520 ZMW | $1,333.42 | Middle 40% |
| Customer Center Supervisor | 33,120 ZMW | $1,317.51 | Middle 40% |
| Account Representative | 32,420 ZMW | $1,289.66 | Middle 40% |
| Account Service Representative | 31,520 ZMW | $1,253.86 | Middle 40% |
| Call Center Scheduler | 29,600 ZMW | $1,177.48 | Middle 40% |
| Client Service Representative | 28,820 ZMW | $1,146.45 | Middle 40% |
| Customer Care Representative | 28,720 ZMW | $1,142.48 | Middle 40% |
| Logistics Coordinator | 28,680 ZMW | $1,140.89 | Middle 40% |
| Customer Service Specialist | 28,660 ZMW | $1,140.09 | Middle 40% |
| Field Service Representative | 28,660 ZMW | $1,140.09 | Middle 40% |
| Call Center Representative | 27,040 ZMW | $1,075.65 | Middle 40% |
| Inbound Call Center Representative | 27,040 ZMW | $1,075.65 | Middle 40% |
| Customer Service Officer | 26,780 ZMW | $1,065.3 | Middle 40% |
| Customer Sales Representative | 26,280 ZMW | $1,045.41 | Middle 40% |
| Customer Sales Support | 26,100 ZMW | $1,038.25 | Middle 40% |
| Customer Care Officer | 26,080 ZMW | $1,037.46 | Middle 40% |
| Customer Service Representative | 26,080 ZMW | $1,037.46 | Middle 40% |
| Customer Service Agent | 25,160 ZMW | $1,000.86 | Middle 40% |
| Inbound Sales Representative | 25,160 ZMW | $1,000.86 | Middle 40% |
| Service Writer | 24,840 ZMW | $988.13 | Middle 40% |
| Customer Support Agent | 24,720 ZMW | $983.36 | Middle 40% |
| Call Center Representative | 24,200 ZMW | $962.67 | Middle 40% |
| Customer Service Associate | 24,200 ZMW | $962.67 | Middle 40% |
| Customer Service Sales Support | 24,200 ZMW | $962.67 | Middle 40% |
| Client Liaison Officer | 23,360 ZMW | $929.26 | Middle 40% |
| Telephone Operator | 21,540 ZMW | $856.86 | Middle 40% |
| Guest Service Agent | 21,020 ZMW | $836.17 | Middle 40% |
| Guest Relations Officer | 20,460 ZMW | $813.9 | Middle 40% |
| Sourcing Assistant | 19,380 ZMW | $770.93 | Middle 40% |